Download AppNewsTechnologyMicrosoft deeply sorry for global outage, says network capacity upgrade triggered issue, rules out cyberattack Microsoft deeply sorry for global outage, says network capacity upgrade triggered issue, rules out cyberattackNov 13, 2026 23:11 ISTMicrosoft has apologised for a global outage that disrupted access to Teams, Outlook and its Copilot AI software for almost 24 hours, while ruling out a cyberattack as the cause of the incident. The company said the disruption was caused by a technical failure linked to an earlier network capacity upgrade, rather than malicious activity or problems involving artificial intelligence agents.In a statement posted on X, Microsoft said services were now broadly recovering but acknowledged the scale of the disruption and its impact on customers."We are deeply sorry for the disruption this incident has caused our customers and partners.
We know the trust they place in our services and take that responsibility extremely seriously. We are seeing broad recovery and stability across our services," Microsoft said.This is a developing story.
It will be updated. - Ends